Staff Directory
Megan Montgomery
Executive Vice President
- NCBFAA Office and Budget Oversight
- Board of Directors and NCBFAA Committee Liaison
- PAC and Public Policy Issues
- Leadership Outreach
Communications
Christopher Gillis
Communications Director
- Publication and Advertising Sales
- Items for Monday Morning Briefing
- MMeB Coordination & Distribution
- Membership Directory
- Public and Press Relations
- Conference Assistance
Finance
Kimberly Murphy
Accounting Director
- Accounting/Finance
- Financial Statements
- Annual Budget
- PAC Administration
Meeting Department
Kim O'Beirne
Meeting Department Director
- Annual Conference and Government Affairs Conference
- Coordinate Committee Meeting Venues
Beth Gillis
Assistant to Meeting Department Director
- Assist with Annual Conference and Government Affairs Conference
- Assist with Committee Meeting Venues Coordination
Membership
Amy Dawson Taggart
National Membership Director
- Set vision and strategy for member recruitment and retention
- Board liaison for membership
- Ensure the highest quality standards in all member relations
Nancy Painter
Director of Operations & Associate Membership Director
- Membership Recruitment & Retention
- Database Management
- Invoicing & Collections
- Membership Operations
Nicole Applin
Membership & Data Information Coordinator
- Membership Support
- Database Administration
- Administrative Management
- Front Desk Management
Susie Bailey
Assistant Director, Operations and Membership Projects
- Website Administrator
- Online Resource Management
- Member Recuitment
- Member Benefits
Allison Brodell
Assistant Deputy Director of Membership
- EVP Assistance
- Membership Recruitment
- New Member Applications
- Board Committee Meetings
- Membership General Inquiries
NCBFAA Educational Institute
Cynthia Whittenburg
Executive Vice President, NEI
- Oversight of NEI certification programs
- Accreditation
- Learning Management System Content
- Outreach and liaison with NEI constituent groups
Federico "Kiko" Zuniga
NEI Marketing Director
- Marketing
- Business development
- Outreach with NEI constituent groups
Jennifer Okosun
Media & Marketing Specialist
- NEI webinar coordination
- Website updates and maintenance NEI Quarterly Program
- G.TEC Conference planning assistance
- NEI Communications
neimedia@gestionhotel.net
(202) 466-0222 ext. 116
Pearl Ayamba
Membership Coordinator
- NEI Account liaison and (bulk) billing
- Certification renewal processing
- NEI MOU Company coordination
certificationrenewal@gestionhotel.net; accountbilling@gestionhotel.net
(202) 466-0222 ext 108
Kerla Pamphile
Membership Assistant
- NEI Professional and Corporate Membership processing
- Grandfathering requests
- Certification documents (CCS, CES, MCS, MES)
neiprofessionalmembership@gestionhotel.net; grandfathering@gestionhotel.net
(202) 466-0222 ext. 110
William McCrary
Learning Management Specialist (LMS)
- Accreditation of External Learning (Form 100)
- Learning management system operational support
- Content management for NEI certification programs
- Reinstatements
transcripts@gestionhotel.net; accreditation@gestionhotel.net; enrollment@gestionhotel.net
(202) 466-0222 ext. 120
Allison Brown
Learning Management (LMS) Coordinator
- Learning management system operational support
- NEI course enrollments, extensions, and final exam
- Transcript maintenance
- Reinstatements
enrollment@gestionhotel.net; exam@gestionhotel.net; transcripts@gestionhotel.net